Elnaz Piroozi

About

Product, UX and AI, in plain language.

Story

A few years ago AI felt like something only researchers and engineers talked about. Today everyone is talking about it, but many people still don't know where to start, what matters, or how it can help in their day-to-day work. That's what fascinates me.

I enjoy exploring how generative AI and AI agents can help people work smarter, collaborate better and spend less time on repetitive tasks, and translating technical concepts for non-technical audiences. That's the idea behind my AI for Dummies series on LinkedIn.

I'm completing my Master's degree in International Management, and my thesis explores how generative AI can support Scrum teams and improve collaboration in product organisations.

Experience

  • Jul 2026 to present
    Master Thesis Student, SAP

    ScAi, an AI sprint review assistant using RAG and multi-agent systems, with practitioner research.

  • Oct 2025 to Jun 2026
    Student Intern, SAP

    Jira MCP chatbot, SAP CAP applications, AI workflow testing, and Global Cloud ERP adoption.

  • Sep 2023 to Oct 2025
    Working Student, SAP

    End-to-end UX/UI design with SAP Fiori principles, digital learning for about 2,000 engineers, and 10+ enablement events.

  • Mar to Aug 2023
    Thesis Student, SAP

    UX/UI designer, learning and enablement content producer, GitHub expert and member of the SAP iXp committee.

  • Mar 2021 to Feb 2023
    Working Student, SAP

    SAP S/4HANA agile center of excellence.

  • Sep 2020 to Feb 2021
    Working Student, LM IT Services AG

    Online events technical support and moderation.

Process

  1. Discover
  2. Define
  3. Design
  4. Validate
  5. Iterate

UX research, stakeholder interviews, usability testing, journey mapping and enterprise workflow analysis, then prototyping and iterating with product and engineering teams.

Skills and tools

AI and engineering

  • AI agents
  • RAG
  • MCP
  • LangGraph
  • LangChain
  • FAISS
  • Python
  • SAP CAP
  • HTML
  • GitHub
  • Docker
  • Netlify

Design and research

  • Figma
  • Sketch
  • Balsamiq
  • Mural, Miro, FigJam
  • SAP Fiori
  • Wireframing and prototyping
  • Usability testing
  • Journey mapping
  • Personas

Product and delivery

  • Scrum and agile delivery
  • Jira and Confluence
  • New product release
  • Team operations
  • Enablement and documentation
  • Camtasia, Canva, Framer

Education and certificates

Education

  • Master's, International Management, Rosenheim Technical University of Applied Sciences (Oct 2023 to Nov 2026)
  • Bachelor's, International Management, Fachhochschule Osnabrück (2018 to Aug 2023)

Certificates

  • SAP Standard Scrum Course
  • Generative AI Mastermind
  • Information Security Fundamentals
  • Design Eye Opener
  • The Key to Good Communication: Your Audience

Languages

English (full professional), German (limited working), Persian (native or bilingual).